Coaching Skills for Nonprofit Managers and Leaders: Developing People to Achieve Your Mission

The only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success.Coaching Skills for Nonprofit Leaders offers practical steps for coaching leaders to greatness and complements the academic and theoretical work in nonprofit leadership theory. The book can be used by the coaching novice as a thorough topical overview or by those more experienced with coaching as a quick reference or refresher.Based on the Inquiry Based Coaching approach, Coaching Skills will strengthen and expand the readers ability to drive organization mission, while retaining the intrinsic values of the nonprofit culture and working towards outcomes that create a culture of discipline and accountability and empower others to be even more responsible, accountable, and self-motivated. This book uses accessible language, examples, case studies, key questions, and exercises to help: Promote better relationships Know when to delegate, direct and coach. Balance directive and supportive styles of leadership for productive partnerships Overcome fears and deal head-on with difficult situations and conflict. Use coaching for performance improvement and on-the-job development. Support independent thinking and personal reflection Gain commitment and accountability from others and build teams

Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that–without spending a fortune! Shankman draws on his immense experience as founder of the online growth company HARO and marketing consultant to multiple Fortune 500 clients. He presents straight-to-the-point solutions for building customer loyalty, trust, and credibility online–and rebuilding it when catastrophe strikes. Companies around the world are driving enormous value from online customer service at remarkably low cost. - See more at: http://shankman.com/books/#sthash.uBqxvJvj.dpuf

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Coaching Skills: A Handbook

Review of the first edition: "I have just read my first - and probably last - whole book on coaching. It is my last because it has done the job, giving me the most comprehensive examination of the art." David Amos, former Deputy Director of HR at the DoH, writing in the Health Service Journal Review of the second edition: This book is extremely useful for those beginning their careers in coaching and taking introductory and practitioner level courses. It is practical, accessible and covers core skills that will serve the practitioner well. Professor David Lane, Middlesex University What is coaching How is it different from therapy or counselling What techniques does an effective coach use The first edition of this book was described by many training organisations as The Coachs Bible - and the second edition is no exception. It offers friendly, accessible and practical advice, which any coach can adapt to their own work. The book is brought to life using case studies and examples, helping readers to acquire the skills that are essential for becoming an outstanding coach. The new edition has been revised and updated throughout and contains: A more extensive treatment of the blocks and barriers to change in clients A new chapter on Coaching and Change New coverage on goal-setting An extended treatment on the nature of the coach-client relationship Further advice on assessing what a client really needs Further reflections and advice on the psychology of what makes the client-coach relationship work Coaching Skills: A Handbook is essential reading for executive and life coaches, as well as managers who want to learn how to adapt coaching as an approach to leadership.

Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that–without spending a fortune! Shankman draws on his immense experience as founder of the online growth company HARO and marketing consultant to multiple Fortune 500 clients. He presents straight-to-the-point solutions for building customer loyalty, trust, and credibility online–and rebuilding it when catastrophe strikes. Companies around the world are driving enormous value from online customer service at remarkably low cost. - See more at: http://shankman.com/books/#sthash.uBqxvJvj.dpuf

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Coaching at Work: Powering your Team with Awareness, Responsibility and Trust

"This book comes at a time when we are asking searching questions: How exactly do we earn the loyalty, trust and commitment of our people How do we balance the needs of our organisations to do more with less with the need to create environments in which people can grow, develop and achieve their aspirations The answers lie within each of those through whom so much can be achieved. This book is the key to unlocking them."--Gareth Ford, Training & Development Manager, Atkins"Perfect Timing! Amongst the vast selection of coaching literature, this book is powerful in 3 ways.* It has the potential to engage even the most ardent cynic to "have a go"* It releases a well-timed boost to existing passionate believers of coaching* It is invaluable to anyone with responsibility for managing, training and development, with well thought-out strategic and realistic approaches to creating and implementing a coaching culture in any business."--Fiona Green, Training Manager, ScS Upholstery plc"How much of your team's full potential do you see at work 90% 30% 60% Many of us simply don't know. In a world of relentless change is it any wonder that so much can interfere with how well we perform at work. In a practical approach Matt Somers explores how coaching can be used to release that potential. Matt recognises that the reaction in the work place to coaching can range from mild apathy to downright hostility. It is this firm grip on reality that considerably increases the reader's chances of becoming a successful coach. In today's business environment ignore the principles and ideas embodied in this book at your peril!"--Simon Hepinstall, Chief Executive, Storey Carpets Limited"This is an extremely practical book underpinned by a powerful coaching model that is carefully defined and applied throughout. Matt's candid and insightful approach provides accessible information for those new to coaching and those wanting to refine their coaching approach. There are number of coaching texts emerging onto the scene and it is refreshing to see a book so grounded in managerial and organizational reality."--Jane Turner, Programme Director - Coaching, Newcastle Business School,Northumbria University

Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that–without spending a fortune! Shankman draws on his immense experience as founder of the online growth company HARO and marketing consultant to multiple Fortune 500 clients. He presents straight-to-the-point solutions for building customer loyalty, trust, and credibility online–and rebuilding it when catastrophe strikes. Companies around the world are driving enormous value from online customer service at remarkably low cost. - See more at: http://shankman.com/books/#sthash.uBqxvJvj.dpuf

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